PORTERS CLAIMS SERVICES

HOW PORTERS CLAIMS CAN HELP YOU

From providing independent oversight for claims management to supporting important underwriting and actuarial activity through identifying strategically important trends and threat mitigation in the claims environment, our services are all aimed at adding value as opposed to purely satisfying the routine.

AUDIT AND REVIEW SERVICES

AUDIT AND REVIEW SERVICES

Across all lines and most territories. Full spectrum from forensic audit to high level review bespoke to need and cost requirement.

TPA and coverholder audit claims reviews across all classes and territories.

Technical claims review against established requirements or market standard.

Technical claims review on problematic claim portfolios.

Independent reserve adequacy review or review against claims philosophy requirements.

Reinsurance client reviews and due diligence audit.

Independent internal claims quality peer review within best practice frameworks.

Static or redundant claims reviews.

Assessment of entire books of business in preparation or in support of actuarial analysis, including in support of exit strategies for discontinued lines.

Service provider audit and panel assessment.

CLAIMS CONSULTATION

CLAIMS CONSULTATION

Porters Claims provides problem solving across the range of scale from the development of internal claims documentation to lending experience to end to end claims transformation projects.

Assisting with the creation or development of best practice claims quality management frameworks and regular testing against those standards.

Evolving reserving philosophy and testing compliance with reserving philosophy.

Support and recommendation within operational claims transformation programs:

  • Baselining claims spend and management approach and pathway to improved future state.
  • Assisting in the establishment or challenge of best practice claims management frameworks and key performance indicators for your business.
  • Identifying and articulating the benefits case.
  • Supporting the drafting or refreshing of claims manuals, processes, and procedures.

Short term insourcing to address problematic claim portfolios, or discrete portions of claims within a book of business and establish an ongoing claims plan.

CONTACT US TODAY TO GET STARTED

If you think that Porters Claims can help you or your business, then get in touch with us today and speak to one of our experienced claims professionals.